THE CUSTOMER EXPERIENCE PLATFORM
Understandandguideusers.
Thenproveimpact.
The analytics and adoption platform for product teams. Understand what users do, guide them to success, and measure business outcomes — all in one place.
Trusted by product teams at
Platform
Understand users. Guide adoption. Prove impact.
The analytics and adoption platform that connects every user touchpoint — from first visit to power user — in one unified experience.
Product Analytics
Understand what users actually do. Funnels, cohorts, heatmaps, and behavioral insights — retroactive, no tagging required.
Learn moreAI Agent
An AI assistant trained on your docs that sees what your user sees. Voice, chat, and screen share — resolves issues in real time.
Learn moreIn-App Guidance
Product tours, tooltips, checklists, and feature discovery. No-code builder, conditional logic, A/B testing built in.
Learn moreSession Replay
See experiences through your users' eyes. Every click, scroll, and error — privacy-first, with AI-powered summaries.
Learn moreSurveys & Feedback
In-context NPS, CSAT, and micro-surveys triggered by behavior. Rage click detection with automatic follow-up.
Learn moreHelp Center
Knowledge base, Cmd+K command palette, and contextual help — embedded in your product, AI-powered search.
Learn moreSolutions
Built for every stage of the customer journey
AI-Powered
AI that delivers outcomes, not just answers
Our AI agent doesn't just chat — it sees what your user sees, understands their context from behavioral data, and takes action to resolve issues.
- Trained on your docs, help center, and product data
- Voice, chat, and screen share in one agent
- Triggers from rage clicks, idle detection, and confusion signals
- Hands off to humans with full session context
I'm having trouble setting up the webhook integration. The docs say to use the API key but I can't find where to generate one.
I can see you're on the Integrations page. Let me walk you through it — I'll highlight the API Keys section for you.
How it works
Go live in five minutes
One script tag. Every capability. No infrastructure to manage.
Add one script tag
Paste a single line into your site. 41KB gzipped, async loading, zero blocking. Works with React, Vue, Next.js, or plain HTML.
Connect your knowledge
Point to your docs, help center, or API reference. Our AI ingests everything and builds your agent's knowledge base automatically.
See results immediately
Analytics start collecting instantly. AI agent goes live. Tours, surveys, and help center activate on your schedule.
Five modules. One platform.
Every touchpoint, connected.
Engage
Gold
Chat, voice, screen share — your AI agent handles it all
Observe
Cobalt Steel
Session replay, heatmaps, funnels, and behavioral analytics
Guide
Rose Gold
Product tours, feature discovery, and smart announcements
Listen
Emerald
Surveys, NPS, CSAT, rage click detection, micro-feedback
Help
Copper
Knowledge base, Cmd+K command palette, contextual help
All Connected
Data flows between modules automatically
When everything's connected,
magic happens.
Everything above.
One line of code.
Enterprise Ready
Security, compliance, and scale — built in
Deploy with confidence. Enterprise-grade security and compliance from day one.
- SSO (SAML/OIDC) + SCIM provisioning
- 10 languages with AI translation
- SOC 2 Type II, GDPR compliant
- Webhooks, API, SCORM export
- Role-based access control
Customer Stories
See what teams build with Oatbox
Browse interactive academies and CX deployments built on our platform.
Palo Alto Networks
Prisma SASE
Train your security team on Prisma SASE — from Zero Trust to SD-WAN to cloud security.
ServiceNow
IT Service Management
Accelerate ServiceNow adoption — incident management, change workflows, CMDB, and service catalog.
Salesforce
Sales Cloud
Master Salesforce Sales Cloud — leads, opportunities, forecasting, reports, and automation.
Pricing
Start free. Scale with confidence.
Every plan includes all platform capabilities. Pay for scale, not features.
Growth
For teams getting started
- All 6 platform capabilities
- 3 AI agents
- Basic analytics & replay
- Email support
Business
For scaling organizations
- Everything in Growth
- Unlimited AI agents
- Advanced analytics & heatmaps
- Custom domain
- Priority support
Enterprise
For large-scale deployments
- Everything in Business
- SSO / SAML / SCIM
- Audit logs & compliance
- Dedicated CSM & SLA
- Custom integrations
Understand users. Guide adoption.
Prove impact.
Start free. No credit card required. See results in minutes.